Customer Support Key Accounts (part time)

You will be responsible for managing the day to day running of your key accounts, processing all orders in a timely manner, highlighting any issues or delays and building strong relationships in order to provide excellent customer service and support.

You will work closely with other areas of the business to support our key account customers, leading pro-active communication to ensure all relevant parties are aware of any issues and are able to put corrective plans in place.

You'll drive a customer focused approach across all activities to ensure that the Customer Support Team is a centre of excellence, maintaining outstanding customer service both internally and externally by putting the customer at the heart of everything you do.

Are you looking for a part time role? Do you have experience in a customer facing role, with proven communication skills? Are you able to be pro-active with problem solving? Do you have good knowledge of IT systems?

If so, this role could be a great fit for you. The role will be working part time during the below hours:

2.5 days / 16 hours per week
Wed - 3.5
Thurs - 7
Fri - 5.5

At Geberit, we want you to feel supported, both mentally and physically, which is why we feel it’s important to invest in initiatives to provide you with a range of benefits.

A summary of our benefits can be found here: Benefits at Geberit

Full details and rules of each scheme are in place and will be available upon employment. If you have any questions about our benefits during your recruitment process, please feel free to ask.