Geberit - Jobs
Customer Care Advisor
Location:
GB - Warwick
Type:
Full time
MAIN TASKS
You will be responsible for assisting our customers by phone, email and online with product queries, providing a triage function with first pass resolution wherever possible.
You will take full ownership of an account list to ensure that orders are processed to a high degree of accuracy, any issues are identified and resolved and the customer is supported throughout.
You'll drive a customer focused approach across all activities and drive continuous improvement initiatives to ensure that the Customer Support Team is a centre of excellence.
You will take full ownership of an account list to ensure that orders are processed to a high degree of accuracy, any issues are identified and resolved and the customer is supported throughout.
You'll drive a customer focused approach across all activities and drive continuous improvement initiatives to ensure that the Customer Support Team is a centre of excellence.
PROFILE
Do you have experience in customer facing roles, with proven communication skills? Are you obsessed with delivering great customer service? Do you thrive in a fast paced environment?
If so, this role could be a great fit for you!
If so, this role could be a great fit for you!
WHAT WE OFFER
At Geberit, we want you to feel supported, both mentally and physically, which is why we feel it’s important to invest in initiatives to provide you with a range of benefits.
A summary of our benefits can be found here: Benefits at Geberit
Full details and rules of each scheme are in place and will be available upon employment. If you have any questions about our benefits during your recruitment process, please feel free to ask.
A summary of our benefits can be found here: Benefits at Geberit
Full details and rules of each scheme are in place and will be available upon employment. If you have any questions about our benefits during your recruitment process, please feel free to ask.
CONTACT
Laura Hitchcox
laura.hitchcox@geberit.com
laura.hitchcox@geberit.com
The globally operating Geberit Group is a European leader in the field of sanitary products. We operate with a strong local presence in most European countries, providing unique added value when it comes to sanitary technology and bathroom ceramics. The production network encompasses 26 production facilities, of which 4 are located overseas. The Group is headquartered in Rapperswil-Jona, Switzerland. With around 12,000 employees in around 50 countries, Geberit generated net sales of CHF 3,4 billion in 2022. The Geberit shares are listed on the SIX Swiss Exchange and have been included in the SMI (Swiss Market Index) since 2012.