MAIN TASKS

• Process customer purchase orders for Southeast Asia and Japan, ensuring adherence to approved pricing and discount structures in sales quotations within management guidelines.
• Ensure timely and accurate order processing and invoicing in compliance with established SAP procedures and order processing standards.
• Maintain accurate and up-to-date order status in weekly Sales and Orderbook reports with a strong focus on data precision.
• Prepare necessary shipping and banking documentation for Letter of Credit (LC) negotiations.
• Build and maintain strong relationships with internal stakeholders (Geberit Europe and China factories) and external stakeholders (customers) to facilitate smooth fulfillment operations.
• Proactively follow up with Southeast Asia customers regarding outstanding Accounts Receivable.
• Regularly review order processing workflows and documentation with manager to identify opportunities for process optimization and efficiency gains.
• Generate and analyze reports to track order processing performance and identify areas for operational improvement.

EDUCATION AND QUALIFICATION

• Proficient in Microsoft Excel, including basic data analysis and reporting; SAP proficiency is highly preferred.
• Possesses strong organizational skills and meticulous attention to detail for managing multiple tasks effectively.
• Exhibits excellent communication and interpersonal skills for effective collaboration with diverse stakeholders and professional customer interactions.